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Emergency Response Officer basic

Emergency response officer basic

In the Emergency response officer basic course, you learn how to respond quickly and effectively during an incident to minimize its impact.

  • 1 or 2 days

  • Online or in-person

  • Practical

Act quickly in an emergency

IVM’s Emergency Response Officer training is the best starting point for new emergency responders. In the Emergency Response Officer Basic course, you will learn how to act quickly and effectively in an emergency to minimize its impact.
The course consists of two components: Fire, Communication & Evacuation and Life-Saving First Aid.

Choose your date and location

Filters

50 km
Maand
E-learning
Locatie

Amsterdam-Noord

2 dagen 08:30 - 15:30 | € 463

donderdag
3 sep. 2026
donderdag
10 sep. 2026

Amsterdam-Noord

2 dagen 08:30 - 15:30 | € 463

maandag
23 nov. 2026
maandag
30 nov. 2026

Amsterdam-Noord

2 dagen 08:30 - 15:30 | € 463

dinsdag
15 dec. 2026
dinsdag
22 dec. 2026
De genoemde prijzen zijn excl. BTW

Benefits for groups

Want to book multiple trainings or schedule an in-company session at your location? Contact our sales department for a customized group rate quote.

Would you like to request a quote?

FAQ

What does the emergency response officer basic course include?

  • Provide life-saving first aid to a victim

  • Perform CPR on a victim

  • Use an AED

  • Handle fire extinguishing equipment

  • Evacuate a workplace

  • Communicate clearly with others

  • Inform emergency services

How long does the emergency response officer basic course take?

The classroom basic course at IVM lasts two days, during which you practice both theory and practical skills extensively. The online course consists of e-learning that you can follow at your own pace (on average about 5 hours). After successfully completing the online theory, you attend one practical day from 8:30 am to 4:30 pm to apply the skills in practice. This way, you can learn flexibly and still practice thoroughly.

Which certificate do I receive after completing the emergency response officer basic course?

After successfully completing the course, you will receive a BHV certificate that is valid for one year. This certificate proves that you have the necessary knowledge and skills to act effectively during incidents.

Who is the emergency response officer basic course for?

The basic course is suitable for newcomers who want to start as emergency responders (ERO) and for those who want to refresh their knowledge after a longer period (more than 2 years). It is intended for employees involved in workplace safety (so, almost everyone!), regardless of the sector.

Which topics are covered in the emergency response officer basic course?

The course consists of two main parts:

Fire, communication & evacuation (bco)
Here you learn how to extinguish a starting fire, communicate effectively, and organize a safe evacuation.

Life-saving first aid (leh)
Here you practice CPR, the use of an AED, and other life-saving actions.

1
2
3
7 / 10
Goede informatie ,werd goed gebracht
Emergency Response Officer, basis Hans
9 / 10
Its very useful for the confidence that we have now in Dealing with such situation, previously i had no idea how to act in such soituation but now i can act confidently
Emergency Response Officer, basis Anoniem
10 / 10
Helpfull with many usefull i formation explained in an easy way
Emergency Response Officer, basis Mahmoud
IVM scoort een 8.5 / 10
90169 klanten geven ons een 8.5 via BusinessMonitor

How to get your certificate

Choose your course

and follow the steps to register

Check your mail

it contains everything you need to know

Are you taking the online course?

then complete the e-learning before the practical day

The practical day(s)

our trainer explains everything clearly and lets you practice

Your certificate

if the assessment is sufficient, you will receive your certificate by mail

Refresher

after a year it's time to refresh your knowledge

BHV op de rug - Man en Vrouw elkaar aankijken
ERO

Online + practical day

Prefer to learn at your own pace, whenever and wherever it suits you? Choose IVM’s online ERO basic course. You'll complete the theory through e-learning at your convenience, then apply your knowledge during a practical day with realistic exercises. The e-learning covers topics such as fire safety, first aid, evacuation, communication, and correct response during incidents. This online course is perfect for those looking to save time, avoid travel, and still stay fully up to date. You'll get to practice your skills in lifelike situations.

  • E-learning + 1 practical day on location

  • Learn at your own pace

Martijn BHV
ERO

In-class training

Do you want to learn in a group setting with guidance from an experienced trainer how to respond quickly and effectively during an incident? IVM’s classroom-based ERO basic course is the perfect hands-on starting point for new emergency response officers. During this in-person training, you’ll practice realistic cases and scenarios tailored to your work environment, guided by experienced trainers. The classroom setting offers direct interaction, personal support, and the opportunity to ask questions. Ideal for those who want practical experience and confidence in handling emergencies.

  • 2 days on location

  • Fixed group-based program

  • Theory and practice combined

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We're here to help

Need advice on which training suits you best? We're also here to help with questions about courses for larger groups. Feel free to contact us!

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Department

Sales

Our colleagues in the sales department will be happy to help you.